For clarity, consider each message in light of the question, “Is what I am about to say of benefit to the listener?” Even difficult statements are beneficial if they truly help the receiver, and are delivered with proper tone and context.
“You can’t fix stupid!” In other words, you can’t force someone to make a good decision. Ancient history’s greatest leaders often did the stupid thing.
Integrity in a bridge structure is not unlike integrity in a leader. A leader of integrity is known for being honest, for having a strong moral foundation, and conducting himself ethically and in an upstanding manner.
The single most important element of leadership is forming meaningful relationships. It’s not “who you know”, but rather that you have the capacity to really know others.
We will all face our share of sharks in life and work. How should a leader handle an overwhelming difficulty?