The sales cliché is that the organization’s sole focus is on results, and that sales is about winning, or manipulating people to get anyone to buy your product whether they need it or even want it. But you can be a salesman with integrity.
The single most important element of leadership is forming meaningful relationships. It’s not “who you know”, but rather that you have the capacity to really know others.
We tend to perceive anger as a negative reaction, because the actions often associated with it can destroy, tear down, damage and hurt. But Jesus got angry, and yet was completely right, and did not sin.
We will all face our share of sharks in life and work. How should a leader handle an overwhelming difficulty?
A good listener must be people oriented, genuinely interested in others. He must be empathetic, equally concerned with the well-being of those around him.