There’s nothing wrong with being likeable and agreeable as a leader—but to a point. Likeability is not universal. No matter how focused a leader is on building relationships, exhibiting empathy and listening well, he will not be universally liked.
Leaders by nature want to win. They want to win the account, win the deal, win the quarter, win the best staff, win at products, win at service. This is why Jesus’ teaching for leaders to “love your enemies” is tremendously challenging.